Frequently Asked Questions
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| 1) |
Where do you get the forklifts? |
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Most of the equipment is purchased from lease companies and manufacturers. Many of these forklifts are from full maintenance lease programs and the factories resell to wholesalers. The rest come from businesses that are closing and from trade-ins.
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| 2) |
What if I get a forklift from you that doesn't work or doesn't fit my application? |
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We feel the comprehensive questions we ask before we sell you a forklift enables us to provide you with a forklift that will fit your application. Sometimes though unforeseen issues arise, so you do have 5 days to return or exchange the forklift for a full refund. All you will be responsible for is the freight.
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| 3) |
What can I expect to pay relative to a new one? |
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There are many variables that we use to price used equipment. They are age, demand, warranty requested, and level of reconditioning. All of these are negotiable before the decision is made to purchase your forklift.
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| 4) |
Do you ship nationwide? |
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We ship to every point in North America, including Canada & Mexico. Most of the time customers arrange their own cartage because of their buying power. We can and will arrange freight to all points if needed. PLEASE NOTE: ALL LIFTS SHIP FROM SC.
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| 5) |
What is a typical timeframe to acquire a used forklift? |
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It all depends on our backlog and the type of reconditioning requested. An 'as-is' forklift can be shipped as soon as the order is placed and approved. While more in-depth work, may require 2 to 4 weeks to prepare the forklifts.
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| 6) |
Is there a charge for your service beyond the price of the forklift itself? |
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NO. I am here to help you get the equipment you need and information is my primary selling tool. All you pay for is the forklift itself, battery & charger if used, and the delivery of your forklift.
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